This Privacy Policy applies to all users of our websites (“Sites”), products (“Products”), services, mobile applications, subscription services and other software (“Services”). All users of the Site (“Site”), products (“Products”), services, mobile applications, subscription services, and other software (“Services”), including, but not limited to, visitors, suppliers, customers, merchants, and/or content contributors, have ultimate control over their personal information in accordance with their own discretionary practices as set forth in this Privacy Policy. You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of processing based on consent prior to withdrawal.
Please remember that your use of the GLEDOPTO Services is always subject to the Terms of Service, which incorporate this Privacy Policy. Any undefined terms we use in this Privacy Policy have the definitions given in the Terms of Service. We also provide more detailed information about how we collect and use information from public websites in our privacy statement on the GLEDOPTO website, which you can refer to as necessary.
Technical Information About Your Device: To improve your experience over time and to help resolve any issues you may have with your GLEDOPTO Product, we record your GLEDOPTO device model number, serial number, MAC address, software version, firmware version, and technical information such as Wi-Fi signal strength, Wi-Fi name, etc. and so on. To enable cloud-based control and enable your device to work with third-party platforms such as Amazon Alexa or Google Home, we record your device's on/off settings, schedules, and wake-up time settings. If you use a third-party hub, such as a SmartThings hub or Amazon Echo Plus, GLEDOPTO will not connect your information. If you provide us with contact information, we may use such methods to communicate with you. For example, we may send you updates about our Services, informational updates, surveys or promotional offers, or communicate with you about your use of the Services. In addition, we may receive a confirmation message when you open a message we send. This confirmation helps us make our communications with you more interesting and improve our Services.
GLEDOPTO Snap collects:
Information input during setupInformation Entry During Setup: When installing GLEDOPTO Snap, you will be asked to provide certain basic personal information, such as your email address. This information is used to personalize your experience - for example, to tell you which device is triggering notifications.
Environmental Data from Camera Sensors: We collect data from several sensors built into GLEDOPTO Snap. These sensors collect data such as ambient light. By recording this information, GLEDOPTO Snap can tell, for example, if it's dark around you and if night vision should be turned on.
VIDEO AND AUDIO SIGNALS AND DATA: When you enable the recording or streaming features of the GLEDOPTO Snap, we may record and process video and/or audio recordings from the device depending on your configuration and settings. This may include capturing some of the data and emailing it to you as part of a notification, or analyzing the data to identify actions or other events. We may process information from your GLEDOPTO Snap in order to send you alerts when certain things happen.
Technical Information from Your Device: To improve your experience over time and to help resolve any issues you may be having with your GLEDOPTO Snap, we record technical information such as your GLEDOPTO Snap model and serial number, software version, and Wi-Fi signal strength.
Saved and Shared Content: You can save and choose to share certain content, such as video clips, live video streams, images, captions, and comments, for others to access using the Services. We will collect and store information so that we can save or share your content in accordance with your instructions through the Services.
Data protection and privacy laws in your country may impose certain obligations on you and your use of GLEDOPTO Snap. You, and not GLEDOPTO, are responsible for ensuring that your use of GLEDOPTO Snap complies with any applicable laws. For example, you may need to display a notification alerting visitors that you are using GLEDOPTO Snap, with special attention to the fact that recording and sharing clips involving other people may affect their privacy and data protection rights. GLEDOPTO Snap is not responsible for the privacy of any person who uses GLEDOPTO Snap.
We use personal information on our website, products and services to provide essential features of our services, to personalize and improve our services, to allow you to set up a user account and profile, to allow you to post ratings and reviews of various products and services, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the services.
We use this information to provide, develop and improve the Site, products and services, including information used to make assessments and recommendations regarding product safety. We may use your contact information to send you this information or to invite you to participate in surveys about your use of GLEDOPTO.
We may also use this information in aggregate, non-identifying form for research purposes and to help us make sales, marketing and business decisions. For example, we use aggregated user information about the number of active GLEDOPTO Snap users in a particular state to help us decide which platform companies might be good partners and use aggregated alert data to study our customers' emergency alert rates.
We may use service providers to perform some of these functions. These service providers are not permitted to share your information for any other purpose.
GLEDOPTO may share information with third parties who provide services to GLEDOPTO customers. For example, in order to enable cloud-based controls and enable your device to work with third-party platforms such as Amazon Alexa or Google Home, GLEDOPTO may share certain account information, such as your account ID, with these business partners. GLEDOPTO may also share certain data collected by our products, such as your device's on/off settings, schedule and wake-up time settings, out-of-door movements or events, and then port this information to third-party platforms with your permission if you choose to activate such a connection. You may withdraw your connection to a third-party service at any time or, depending on the particular third-party service, access your settings under that service. The privacy statements of our business partners apply to any information practices of those partners and to information shared with them.
GLEDOPTO will share information if we believe it is necessary or desirable for gledopto to comply with the law. For example, gledopto may share information in response to a court order or subpoena. GLEDOPTO may also share information if requested by a government agency or investigative body. GLEDOPTO may also share information when we are investigating potential fraud.
GLEDOPTO may share information with our affiliates and subsidiaries in order to provide or improve products and services to you. GLEDOPTO may share information with any successor to all or part of our business. For example, if all or part of our business is sold, GLEDOPTO may make our customer lists available as part of that transaction.
Under no circumstances will we use personal information for any commercial or marketing purposes unrelated to the delivery of GLEDOPTO products and services without your prior consent. We do not rent or sell our customer lists.
We use industry-standard methods to ensure the security of your personal information when it is transmitted to our servers over home networks and the Internet. Depending on your location and type of data, GLEDOPTO may process your personal information on servers outside of your country. All personal information is encrypted during transmission to GLEDOPTO and cannot be easily accessed.
GLEDOPTO will generally store your personal information on GLEDOPTO's servers or on GLEDOPTO's devices until you delete or edit it, or for as long as you remain a gledopto customer and we provide you with GLEDOPTO products.
You can access, modify, or delete personal information on GLEDOPTO's servers through controls in your account. This includes, but is not limited to, whether and where your personal data is being processed. You have the right to restrict the processing of information under certain conditions, such as challenging the accuracy of the personal data, challenging the legality of our processes, and any other conditions contained in the General Data Protection Regulation (“GDPR”).
You can use the right to erasure (“right to be forgotten”) when you realize that your data is no longer necessary for the purposes for which we collected or otherwise processed it; or if your personal data has been processed unlawfully. We will delete your personal data immediately.
The security of your information is also up to you. If we provide you with (or you choose) a password for accessing certain parts of our site, you are responsible for keeping that password confidential. We ask that you do not share your password with anyone. Unfortunately, the transmission of information over the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site. Any transmission of personal information is at your own risk. We are not responsible for circumventing any privacy settings or security measures on our website.
If you have any questions, please contact us:
Enterprise email:
Service@gledopto.com
What are the circumstances under which personal information may be disclosed by third parties?
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